Energy, electricity, gas, heat and water are important areas of our everyday, The quality of services is crucial in this area and therefore both the IT infrastructure and the application solution must correspond to this.
Information systems, document management
Customer service reliability, meter management and readings, corporate and individual customer records, accounting, billing, receivables management, asset management, and managerial outputs are nowadays impossible without the support of high tech information technology. Companies in this segment usually work with many documents; therefore, their digitization and related processes are also an essential issue to be solved.
Separate chapters are tools and processes for customer self-service and mobile applications that play a critical role in customer acquisition and retention. Gaining every advantage counts in this highly competitive field. Focusing on the customer, providing information in a user-friendly way and delivering the perfect service is the only way to succeed.