Outsourcing of Endpoint Devices Management
The complete care of personal and portable computers, including the software in them, printers and other connected devices shared possibly through a computer network (e.g. scanners, smartphones, tablets).
The goal is to give customers the opportunity to use and manage their services with clearly defined qualitative and quantitative parameters, and at a price that accurately reflects their business needs.
The benefits include transparency of ICT operation costs and the possibility of their planning, guaranteeing the availability of the endpoint devices environment and the time of incident resolution or ensuring an accurate overview of the level of services provided. Furthermore, external staffing and enabling savings in personnel and labor costs.