IT management and support
The IT department needs a “dashboard” to see that everything is working correctly and whether users receive the necessary information and services. IT is used for managing the organization, but even it needs to be maintained. Management needs to know how many IT resources there are, how they are being used, and they want to know the operating costs. Users must know how to call for help and support effectively. We, therefore, implement the necessary systems.
Setting up IT to work problem-free is impossible. From an operational perspective, however, practically the same result can be achieved. Using our offer of contracted support services, IT operation, and experienced specialists, we can quickly and competently solve complicated situations. We offer warranty and post-warranty service with an exceptional scope and structure of services.
We provide managing and monitoring servers, networks, end-user devices, and applications to offer the best quality service.
We deploy endpoint device management systems. The goal is to reduce Total Cost of Ownership (TCO) management costs. We use selected technologies from Microsoft, IBM, VMware, Kaspersky, Citrix, BigFix. For specific situations, we can also offer backup of endpoint devices.
SIEM, Service Desk
System Asset Management and Service Desk Systems are also in our portfolio.
IT support, warranty services
We also offer support services and IT operations to help our clients through remote access. Warranty and post-warranty services are also provided.