Customer Relationship Management
In general, CRM solutions enable you to easily establish and maintain long-term relationships with customers, clients, and partners and cover the entire history of your mutual relationship. Easily and quickly available information helps to ensure an individual approach and promptly respond to the changing needs. The whole system then allows you to analyze the feedback and use the information obtained to manage marketing and business more effectively.
Microsoft Dynamics 365 CRM solutions excel in a user-friendly environment, robust integration with Microsoft Outlook, and other parts of the Dynamics 365 and Office 365 ecosystem applications. Individual elements can cover business, marketing, project management, customer care, support services, and field service.
Microsoft Dynamics 365 Sales helps business teams to manage the process of generating new business opportunities.
Microsoft Dynamics 365 Marketing offers marketing reach, data, and customer management processes across communication channels using Adobe Marketing Cloud technology.
Microsoft Dynamics 365 Customer Service allows you to provide the best services that lead to customer loyalty and satisfaction increase.
Microsoft Dynamics 365 Field Service offers complex tools for companies that provide field and equipment services.
Microsoft Dynamics 365 Project Service Automation helps monitor the current status of projects and anticipate and plan project resources.