Company structure

Building up a small or medium-sized company’s hardware and system infrastructure is one of the key and basic abilities customers have come to expect from AutoCont’s branch network, which consists of more than 50 of the company’s own and franchised networks in the Czech Republic and the Slovak Republic. Over the past 5 years, the number of staff in this network has increased by 70%, which was necessary due to the significant growth in volume of services provided. At the same time, we have retained our capacity of annually supplying over 30,000 personal computers and notebooks to the Czech and Slovak markets. Owing to its central management, the AutoCont trade network is an ideal partner for all local firms, as well as organisations, that have their workplaces located in the territory of either the Czech Republic or the Slovak Republic.

The AutoCont trade network is internally divided into 6 larger entities or regional centres. This structure simply allows for the sharing of resources and skills of a large team in a given region. Thanks to this arrangement, AutoCont is able to implement extensive projects in the SMB segment irrespective of the size of the local agency. Regional centres can also make effective use of the professional background of central specialised divisions. Accordingly, AutoCont is able to guarantee a high quality of service and solutions whenever and wherever.

Systems and Application Infrastructure (SAI)

This division’s main activity is the implementation of a robust and secure infrastructure for the operation of Enterprise Resource Planning, bringing about a stable, secure and user-friendly environment on client stations and mobile equipment. This makes it possible for users to quickly and effectively transfer and share information, enterprise projects management, effective creation of template documents, access to both external and internal information which is possible to process classify and search. And last but not least, effortless central administration and supervision of the performance, operation and security of the entire company information system.

Enterprise Content Management (ECM)

This AutoCont division primarily focuses on systems and solutions in the area of Document Management Systems (DMS), Business Process Management (BPM), Customer Relationship Management (CRM), portals and platform integration. All EBA division solutions are based on standard, tried-and-tested products and technologies, which primarily concerns FileNet, Siebel, Microsoft and SAP NetWeaver technologies and products.

Business Information Systems (PIS)

The core of the PIS division’s activity is solutions for comprehensive business information systems, their implementation, administration and development. The basis of the solutions delivered are the well-proven and technologically advanced Microsoft Business Solutions ERP systems – Navision and Axapta – covering the domains of economy and finances, trade, distribution, CRM and production. Solutions are supplemented by other integrated systems, primarily pertaining to wages and personnel, internet applications and data warehouses.

Retail Information Systems (ISM)

The ISM division specialises in solutions for the field of retail sales. ISM’s properties and the possibility of universal interconnection to other economic information systems address business units of various sizes. At present, customer solutions for business policy management for nonhomogenous retail chains operating heterogeneous information systems are the main activity of ISM.

Information Technologies Service Management (ITSM)

The ITSM division mainly focuses on supplying services in the domain of information systems operation. ITSM’s central service is to carry out the management and maintenance of a customer’s information system or its part. The highest level of services on offer is the complete outsourcing of IS operation, including taking over assets and employees. The ITSM division possesses in-depth knowledge pertaining to information systems operation. The implementation of ITIL methodology and the BS 15000-1:2002 IT service management standard and introduction of the ISO 9001:2000 quality control system are a high-quality foundation for provision of superior services to clients requiring a 100% guarantee for IT operation.